How to add records if employee forgets punch

This instruction will tell you how to add manual records. It is very common for employees to forget or miss punch. In this case, the system administrator need to add records for them.

Before proceed with the topic, it's important for you to know that employees are able to login CrossChex Cloud using their own account. Click to Learn How to Login as Employee?

For safty reasons, the CrossChex Cloud owner, system administrator(s) and assigned supervisors are not able to add manual records by themselves. 

There are 2 steps to complete. 

Step 1. Each employee has to apply for manual records at My Request page of empolyee account.

Step 2. His/her assigned supervisor(s) or system administrator(s) will be able to validate or reject each request individually at Attendance > Request page of admin account. 

If you have any additional questions, please contact us and we’ll assist you further.

Submit a ticket            Visit Anviz Community

Email: care@anviz.com (Reply with 24Hours)

Service Phone Call: 855-268-4948 (MON-FRI, 7AM-5PM Pacific Time)