Connecting device is a very important step when starting using CrossChex Cloud. This tutorial will guide you to connect devices with CrossChex Cloud from the terminal.
Not all Anviz devices support CrossChex Cloud. Before connecting device, please firstly confirm that your device is available. Which Models Support CrossChex Cloud System?
Note: The tutorial can be applied for all the Anviz Cloud-connected devices. CX7 is only an example. Device menu could be a little different for different models.
The video below shows the whole process within WiFi connected for CX7.
The video below shows the whole process within Ethernet connected for CX7.
To connect a device, please follow these steps:
The default ID is 0 and the password is 12345.
2. Choose Network > Internet to select the preferred network method.
It can be used either Ethernet or WiFi.
3. Return and choose Ethernet or WiFi to finish the detailed setting.
The setting depends on the local network setting.
4. Return and choose Cloud.
5. Input Company ID and Cloud Password.
This information could be taken from Cloud account. (Setting > Company)
6. Select or manually input the server.
Select according to the login website. E.g.eu.crosschexcloud.com = EU-Server
Manual input is for the integration customers.
Tips: Skip this step if there is no option.
7. Wait for all Network Test done without 0%.
8. Confirm network icon and Cloud icon from device desktop.
The mark will disappear when it’s connected.
9. Confirm the device connection from Cloud account. (Organization > Device)
“Search” can be used as page fresh. You can try clicking it when connecting.
It’s a successful connection when there is a colored device icon.
If you followed the guide above and still failed in connection, How to fix if Cloud can’t be connected
If you have any additional questions, please contact us and we’ll assist you further.
Submit a ticket Visit Anviz Community
Email: care@anviz.com (Reply within 24Hours)
Service Phone Call: 855-268-4948 (MON-FRI, 7AM-5PM Pacific Time)
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